Return & Refund Policy

This policy explains how return and refund requests relating to purchases from LUMEVARAS are handled.

Return Requests

If you would like to request a return, please contact service@lumevaras.com with your order information and the reason for your request.

Damaged, Defective or Incorrect Items

If you believe an item arrived damaged, defective or different from what you ordered, please contact service@lumevaras.com with your order information and supporting details.

Refunds

If a refund is approved, it will be processed using the applicable payment method. The time required for funds to appear may depend on the relevant payment provider or financial institution.

Return Address

Company Name: HONG CHUANG TECHNOLOGY (HONG KONG) CO., LIMITED

Return Address: 807A 8/F TWO HARBOURFRONT 22 TAK FUNG STREET HUNGHOM KL HK

Email: service@lumevaras.com

Please contact service@lumevaras.com before returning any product.

Company Information

Store / Brand: LUMEVARAS

Website: lumevaras.com

Operated By / Company Name: HONG CHUANG TECHNOLOGY (HONG KONG) CO., LIMITED

Email: service@lumevaras.com

Registered Business Address: 807A 8/F TWO HARBOURFRONT 22 TAK FUNG STREET HUNGHOM KL HK